Got A Tough Conversation On Your Mind?
Get clear on what you want to say before you say it.
You know something needs to be said.
Maybe you’ve been rehearsing it in your head, waiting for the right time, or wondering whether you should bring it up at all.
The free Tough Conversation Assistant helps you work out what matters to you, what you want the other person to understand and what you’d like to happen next.
Then it creates a personalised script you can genuinely stand behind.
Enter your email below and I’ll send you private access to the Assistant.
Before you find the words, get clear on what matters.
What happened
Get clear on the situation without getting lost in every detail.
What you want them to understand
Work out what you genuinely need to communicate.
What matters to you
Notice what you think, feel, need and value underneath the conversation.
What you’d like to happen next
Get clearer about the outcome, request or boundary you want to take into the conversation.
Then the Assistant brings that thinking together into words you can actually say... and genuinely stand behind.
A script that sounds like something you’d actually say.
The Assistant takes what you’ve told it and turns it into a personalised starting point for your conversation.
Clear enough to say what matters.
Human enough to sound like you.
Practical enough to actually use.
And because the words come from your situation, your values and what you want to communicate, you can change anything that doesn’t quite feel right.
Your conversation. Your words. Something you can stand behind.
See what this could sound like
The situation
A client keeps asking for small extras outside the work you agreed to. You've said yes several times because each request seemed minor. Now you’re starting to resent how much extra work has crept in.
What matters to you
You value being generous and easy to work with. You also know the current arrangement isn't working for you, and you want to address it before the resentment builds.
What you want them to understand
You're happy to help when you can, but additional work needs to be agreed and charged for.
Your script
“I wanted to have a quick conversation about the extra requests that have been coming through. I’ve been happy to help where I can, but I’ve realised I haven’t been clear enough about when something sits outside our original agreement. Going forward, if something additional comes up, I’ll let you know before I start whether there’ll be an extra cost. I really value working with you, and I want to make sure we have a clear way of handling this.”
Ready to work out what you want to say?
Bring the conversation that’s been sitting on your mind.
I’ll help you get clear on what matters and find words you can genuinely stand behind.